Children Support
High-quality, person-centred support for children and young people of all abilities.
What we provide
At ProCare Nursing, we are committed to providing high-quality, person-centred support for children and young people of all abilities across Cardiff and the Vale.
We recognise that every child is unique, with their own strengths, interests, needs, and aspirations, and we tailor our support to help them thrive. Our Children's Services are designed to promote wellbeing, independence, confidence, and inclusion, ensuring that children and young people can participate fully in family life, education, social activities, and their local communities.
We have experience supporting children and young people with a wide range of physical disabilities, learning disabilities, neurodevelopmental conditions, complex healthcare needs, and additional support requirements. Whether providing personal care, community access, social support, respite services, or specialist care, our focus is always on delivering safe, compassionate, and empowering support.
Our approach
The PACE approach
We don't use PACE to manage behaviour — we use it to build relationships. When relationships improve, outcomes improve.
Playfulness
Building warm, positive connections.
Acceptance
Valuing each child for who they are.
Curiosity
Understanding what a child feels and why.
Empathy
Supporting emotional wellbeing and resilience.
Who we support
Children & young people from birth to 18
We are registered with Care Inspectorate Wales (CIW) to provide care and support to children and young people of all abilities, including those living with:
- Physical disabilities or difficulties
- Learning disabilities or difficulties
- Sensory loss
- Mental health difficulties
- A cognitive impairment
- Behaviours that challenge
Areas of care we provide
Staff & training
A dedicated, well-trained team
Our dedicated team is committed to creating nurturing environments where children feel valued, listened to, and understood. We actively encourage children and young people to express their views and wishes, ensuring that their voices remain at the heart of decisions about their care and support.
By building genuine relationships and understanding each child's feelings and experiences, our approach promotes emotional wellbeing, resilience, and a sense of safety, helping children develop confidence and positive relationships. We believe every child deserves the opportunity to reach their full potential, enjoy meaningful experiences, and achieve the outcomes that matter most to them.
Compliments
What families say
“When ProCare first came into our lives, everything felt overwhelming. From day one, the staff took time to really understand my son — not just his needs, but who he is as a person. Now, he smiles when his carers arrive. ProCare didn't just support my child — they supported our whole family.”
Parent
“My daughter has complex needs and we've had many providers before, but none like this. The staff treat her with genuine kindness and respect. For the first time, I feel like people truly see her and not just her diagnosis.”
Parent
“Before ProCare, I honestly didn't think I could keep going. Now, I know my child is safe. The staff are reliable, calm, and always keep me updated. I can take a break without feeling guilty or anxious. That peace of mind is priceless.”
Parent
“I like my carers because they listen to me. They help me go out and do things I like, like going to the park and getting food. They don't rush me and they understand me. I feel happy and safe when they are with me.”
Young person we support
“We started with ProCare at a really difficult time. The team stepped in without judgment. They were calm, consistent, and worked with us to build a proper plan. We feel supported, listened to, and no longer alone in it.”
Family
“My son struggles with change, so having consistent staff has been key. The carers have built such a strong relationship with him — he trusts them completely. That stability has made a huge difference to his wellbeing.”
Parent
“With my support workers, I've been able to try new things. I go out more and do things myself with help. They help me feel confident and more independent. I like spending time with them.”
Young person we support
“Nothing is ever too much trouble for this team. Whether it's adapting support, helping during a crisis, or just checking in — they always go above and beyond.”
Family
Talk to us about your child's support
Our friendly team is here to help you find the right support for your child and family.